Dive Machine PADI Scuba Diving Equipment
 
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About Us Dive Machine PADI Scuba Diving Equipment are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at weborders@divemachine.com.

Our Contact details:
Dive Machine PADI Scuba Diving Equipment
Unit 11, Orchard Business Centre Sanderson Way
Tonbridge
Kent
TN9 1QF
United Kingdom
Phone: 01732-773553
Fax: 01732-773663
Email: weborders@divemachine.com
VAT Registered 806 7074 30
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payments. If you are shopping outside of the UK This facility will be available shortly in the meantimeemail us your requirements.

We accept Switch, Visa Debit & Visa Credit and Mastercard.

CONSUMER TERMS AND CONDITIONS OF SALE
These are the terms and conditions of sale of Dive Machine whose registered office is at:

Numis Ltd.,1st Floor Brook House, Mount Pleasant, Crowborough, East Sussex. TN6 2NE

Registered for VAT purposes with vat number 806 7074 30 (‘we’ or ‘us’). These terms will apply to all your purchases of Goods, whether you are ordering online, by telephone or by mail. Please read this document carefully after printing it off or downloading it (if you are using the Internet) before placing your order. We may change these terms from time to time. Please check them before you make another purchase.

1 GENERAL
1.1 In these conditions:-
1.1.1 "Consumer" means any customer who is purchasing outside the course of his or her business or trade;
1.1.2 "you" means the Consumer submitting an order for Goods;
1.1.3 "Goods" means the computer and/or other equipment and Software to be supplied under these conditions;
1.1.4 "Party" means either you or us; "Parties" means you and us;
1.1.5 "Software" means the computer programs to be supplied under these conditions as stated on our quotation or order acknowledgement, as appropriate.
1.1.6 "Writing" means letter, fax or email.
1.2 The contract for supply of Goods ("Contract") will be formed when you accept our quotation or we accept your order. Acceptance of an order by us can only be made in Writing. Once the Contract has been formed with you we will file it in electronic or paper copy for our records.
1.3 In deciding whether to accept your order we may carry out a credit check and then will only accept your order if we are satisfied with the results of such check. You confirm that you are happy for us to carry out such check.
1.4 These conditions may only be changed in a document signed by one of our directors.
1.5 These conditions and any matters referred to on our quotation or order acknowledgement (as appropriate) form the entire understanding between you and us and supersede any prior promises, representations (unless fraudulent) or undertakings.
1.6 Any omission or error in any sales literature, web page or site, order form, quotation, price list, order acknowledgement, dispatch note, invoice or other document issued by us may be corrected by us without liability.
1.7 By accepting the Contract you are confirming that you are a Consumer.
1.8 The provisions of the Contracts (Rights of Third Parties) Act 1999 are expressly excluded from the Contract so that no third party may claim any rights under this contract.
1.9 Clause headings are for convenience only and do not affect the interpretation of these conditions. Words in the singular include the plural and vice versa.

2 LIMITATION OF LIABILITY
2.1 We will not be liable to you by way of representation (unless fraudulent), common law duty or under any express or implied term of the contract for:
2.1.1 any losses which are not foreseeable by both Parties when the Contact is formed arising in connection with the supply of Goods and related services or their use by you;
2.1.2 any losses which are not caused by any breach by us;
2.1.3 business or trade losses; or
2.1.4 any loss or costs of retrieval of data, as you should keep adequate back-up copies of data and programs held or used by you.
2.2 Our entire liability in connection with the Contract will not exceed one and a half times the purchase price of the Goods in question.
2.3 Nothing in this Contract means that our liability to you for death or personal injury resulting from our negligence or that of our employees, agents or subcontractors is limited.

3 PRICE
3.1 The price for the Goods is stated on our quotation or order acknowledgement (as appropriate). All prices are in GBP (£ Sterling), inclusive of VAT.
3.2 We may vary the price where the cost to us of acquiring or supplying the Goods is increased between the date of quotation or order acknowledgement (as appropriate) and delivery and including, without limitation, increases in the cost of carriage, packaging or insurance or arising from a change in exchange rate, a change in delivery date, quantities or specifications for Goods requested by you or delay caused by your instructions PROVIDED THAT we will notify you in writing in good time prior to delivery of such price increases and you may cancel your order within 7 working days of this notice if you are unhappy with the price increases.

4 PAYMENT
4.1 unless we agree otherwise in Writing, you must pay for Goods prior to their dispatch to you by such means as we may notify you of. Where the Goods are supplied on credit terms granted at our discretion, payment will be made by you by the end of the month following our invoice date. Payment by cheque is deemed to have been made only upon such cheque being met on first presentation.
4.2 Where you do not make any payment to us under the Contract by its due date then, we may, in addition to any other rights which we have under this Contract:
4.2.1 charge interest on the outstanding amount (as well after as before judgment) on a day to day basis at an annual rate of 4% above Lloyds TSB Bank Plc’s base rate form time to time applicable until the sum due is paid.
4.2.2 Withhold further deliveries; suspend performance of the Contract until arrangements as to payment or credit have been established on terms which are satisfactory to us.

5 DELIVERY & RETURNS
5.1 we will deliver the Goods to the place designated by you in the UK in the accepted order or quotation, as appropriate, during normal business hours.
5.2 Unless otherwise expressly agreed in writing, any delivery date or time specified by us in any quotation, dispatch note or otherwise is a best estimate only and we will not be liable to you for any loss or damage sustained by you if we fail to meet that time scale because of circumstances beyond our reasonable control.
5.3 If you become unable to pay your debts (or have no reasonable prospect of so doing), make an arrangement with your creditors, suffer a bankruptcy order or breach your payment obligations under the Contract, then we may, as well as any other rights which we have under this Contract, immediately terminate the Contract and suspend or cancel further delivery.
5.4 It is the customers responsibility to return goods to us in an appropriate maner to ensure safe/secure return. We will not be responsible for goods lost/damaged in transit that are returned to us.
5.5 Prior to returning any goods please contact us for information first. Under certain circumstances we may refund return postage. On unwanted items there will be a restocking fee of 20%, postage fees will not be refunded.

6 RISK AND TITLE
6.1 Ownership of the Goods and the risk for damage to the Goods will pass to you upon delivery.
6.2 If you fail to pay for any Goods in accordance with these conditions we may bring action against you for the price of the Goods at any time.

7 DAMAGE OR LOSS IN TRANSIT
We shall repair or replace, free of charge any Goods damaged or lost in transit where delivery has been made by our carrier, provided that you give us written notification of such damage or loss within 2 days of the date of our invoice (so that we may comply with our carrier’s conditions of carriage).

8 SPECIFICATION
8.1 Where we have put drawings, photographs, illustrations, specifications, performance data, dimensions and the like in sales literature, on web pages or other documentation, we believe they are accurate. However, you should not take them to be a description of the Goods or representations made by us and we do not warrant that they are accurate.
8.2 The specification for Goods may be changed by the manufacturer at any time up to delivery. We will not be liable for any loss or damage suffered in connection with any change. We will use our reasonable endeavors to advise you of any such impending variation as soon as we are able or upon our receiving notice of the same (as appropriate). You must check specifications for Goods prior to making an order.

9 DELAY OR FAILURE TO PERFORM
We shall not be liable to you if we are prevented or delayed in the performing of any of obligations to you if this is due to any cause beyond our reasonable control including: an act of God, explosion, flood, fire or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government intervention; a third party act or omission; failure by you to give us a correct delivery address or notify us of any change of address.

10 ASSIGNMENT
We may freely assign, sub-contract or otherwise transfer in whole or in part the Contract PROVIDED THAT the quality of Goods supplied to you is not affected. You may not however do so without our written agreement.

11 GOVERNING LAW
11.1 The Contract is governed by the laws of England and the English courts shall have the non-exclusive jurisdiction to resolve any disputes arising out of or under it.
11.2 No waiver by us of any breach of the Contract by you is considered as a waiver of any subsequent breach of the same or any other provision.solve any disputes arising out of or under it.
11.3 No waiver by us of any breach of the Contract by you is considered as a waiver of any subsequent breach of the same or any other provision.
Shipping And Handling All prices exclude delivery unless otherwise stated !
Orders received by 10:00 am that working day and in stock will be dispatched the same working day by first class post or courier which ever is appropriate to the size of the order. All prices exclude delivery. For overseas orders additional charges will be made subject to destination, and is indicated at the shopping cart stage.
Our carriers may vary from time to time, this ensures that we maintain a prompt responsive service to all our customers. Choice of postal service is available when you go to the shoping basket checkout stage of the order.

International Orders can only be accepted if the Invoice and Delivery Address are the same. We are unable to deliver to any PO Box numbers.
Delivery Schedule Orders placed before 11:00 am and in stock will be posted out the same working day. For any items not in stock you will be notified by email with anticipated date/s of delivery. For some non-stock items this may be up to 14 working days.
The goods shall be delivered by the nominated carrier to your address and the risk in the goods shall pass to you upon such delivery taking place.
You should note that our carrier requires immediate notice to be given of any loss or damage to goods and you should inspect the goods upon receipt and report any loss or damage to the carrier immediately.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order within 2 working days if you would rather not wait.
We reserve the right to deliver back ordered items up to 30 days after the day of placing your order with us.
Customers will be charged additional postal costs if split deliveries are requested by the customer, particularly in the event of Back orders.
Tax Charges For orders made from the UK or the European Union, 15.0% VAT is already included in the shown prices where required. All other orders outside of the UK and European Union are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security We will on a regular basis carry out personal secuity checks with customers to prevent fraudulent use of credit cards.

Dive Machine does not disclose buyers' information to third parties at all. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

In order to guarantee your privacy we can assure you that:
o When you purchase a product from Dive Machine and supply your credit card details Dive Machine never have sight of your credit card details. We use PROTX - one of the industry leading Payment Gateway services for processing payment of orders. The PROTX system utilises the highest level of 128-bit encrypted sessions to maintain security. All payment details are processed seamlessly online and are fully encrypted.
o We will never pass your personal data to a third party. The only information we ever receive about you is a shipping address and your order details.

o We will never sell our mailing list. You will however be added to our mailing list to keep you updated with special offers and late deals.

o We will never exploit your personal details in any manner.

Any information you provide to us is handled in the strictest confidence. Your address, e-mail address, telephone number and other details are never passed to any third party, and are treated with a very high respect.
Guarantee We guarantee your satisfaction. Any products damaged during transit must be notified to us immediately on receipt. Failure to do so may invalidate any warranties.
Should you have a problem with your product contact our after sales team to assist you in corrcting the fault.

Disclaimer
No contract will exist between Dive Machineg and the customer for the sale of any item or product until and unless Dive Machine confirms that it will dispatch the order. Dive Machine will communicate to you by sending an email (whether or not it is received by you). All contracts and conditions will be applied under English Law.

No representation expressed or implied is made concerning the website or it’s information about warranties, materials, products, merchantability or fitness for purpose. Dive Machine does not warrant or guarantee any information in this website is current, complete or accurate. All matters related to products are only those produced and stated in manufacturers information.

Liability Statement
Scuba diving and other similar related activities are potentially hazardous. It is the individual’s own responsibility to read, learn and understand the correct techniques associated with safe participation in these activities and to fully accept and assume the risks, damages, injury or death which may result from the use of items shown on the Dive Machine Website.

All watersorts, including diving and snorkelling are potentially dangerous. Before you use any equipment ensure that you are properly trained by a recognised training organisation.
Please read all instruction provided before using any equipment.
Reaching Us If you need to reach us, please email us on weborders@divemachine.com,
Alternatively, you can call on Tel: 01732-773553 (International +44 01732-773553) or
Fax us on 01732-773663 or write to us at
Dive Machine PADI Scuba Diving Equipment
Unit 11, Orchard Business Centre
Sanderson Way
Tonbridge
Kent
TN9 1QF
United Kingdom
Privacy Policy Your identity is valuable, to you and to us. Information about you, be it personal details or financial data, needs protection. Dive Machine PADI Scuba Diving Equipment do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
We are registered company under the Data Protection Act.
Returns Policy If you receive damaged or faulty goods, please return the items complete with all the original packaging within 5 working days to:
Dive Machine
Unit 11,
Orchard Business Park,
Sanderson Way,
Tonbridge,
Kent. TN9 1QF


If you wish to understand Dive Machine's obligations as a merchant, in the UK. "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
See Our Making a Purchase section 5
We thankyou for your custom and support and trust that we may be of service again in the future.
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